Tumi Reviews

Tumi.com is known for its high-quality, durable luggage and accessories. The prices for their products can vary significantly. For instance, Tumi backpacks start at more than $400, while a check-in-sized suitcase can set you back over $1000. If you're considering getting a Tumi, be prepared to spend around $900–$1,100 for small, soft-sided checked luggage. Some of its more premium luggage collections range between $1,300-$1900. Soft-sided medium-sized check bags—suitable for an extended vacation—cost around $1,300-1,400, although you may be able to find a few bags below $1000. It's worth noting that the prices are reflective of the brand's reputation for quality and durability. However, the cost may be a point of consideration for some consumers. It's always a good idea to check for deals on their website or other retail outlets.

Tumi.com accepts various payment methods. These include credit cards and wallets such as Visa, MC, Amex, Discover, JCB, Diners Club, China Union Pay, Carte Blanche, Paypal, Apple Pay, Klarna, and TUMI gift cards. It's important to note that prepaid gift cards (like American Express, Visa) are recognized as credit cards, so multiple prepaid gift cards cannot be used on a single order. If the order value is above the value of the prepaid card, the card will not be accepted.

Credit Cards are authorized at the placement of the order and not charged until ordered items are shipped. On order cancellations, the authorization is automatically released. However, it is up to the discretion of your bank on how long it takes for it to drop off your pending transactions. Refunds are issued upon successful processing of your return and it may take 5-7 business days for you to see it reflected on your original form of payment. Debit and Bank Check Cards may be charged immediately upon order. For your security, your billing name and address must match that of the credit card used for payment.

Gift cards can be redeemed online at TUMI.com or at physical TUMI US retail stores only. They cannot be redeemed at other stores that sell TUMI US (e.g. Bloomingdales). When you're ready to checkout, click "Shopping Cart." Proceed through the checkout flow. On the payment page, enter your Gift Card number (codes are case sensitive) and PIN and click "Apply." If you have more than one Gift Card, simply enter each code and click "Apply" after each one.

Tumi.com is known for its high-quality business and travel products. The popular categories include Men's Bestsellers, Women's Bestsellers, Luggage, Backpacks, Bags, and Accessories. They also have a New section where they showcase their latest products. Some of the new items include the TUMI Sport Golf Stand Bag, TUMI Sport Golf Hardside 2 Wheeled Travel Case, and TUMI Sport Golf Duffel. In addition, they offer a variety of wallets and tech accessories. Some of the best Tumi luggage pieces of 2024 include the Tumi Large Split 2-Wheeled Duffel, Tumi Alpha International Expandable 4 Wheeled Carry-on, and Tumi Voyageur Oxford Compact Carry-on. These products are known for their excellent organization and compact design.

Tumi.com offers complimentary returns within 30 days of receipt. Products should be unused, in the original boxes with all original paperwork, parts, and accessories to ensure full credit. Returns can only be made within the original country of purchase. A valid photo ID is required for all in-store returns. If PayPal or Klarna is used for online purchases, returns for that order must be sent by mail and cannot be made in stores. Gift cards, Care Kits, and personalized products, including monogrammed, embroidered, and TUMI Accents are final sale. Exchanges are not accepted by TUMI.com at this time, they can be made in store.

For shipping, depending on the product(s) you purchase on TUMI.com and the location to which the products will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your product(s). Shipping costs are based on the shipping method of choice for your product(s) and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order. Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Priority service). In order to receive priority services, your order must be placed before 11:00 AM EST the day before. Please note: Allow an additional 2-4 days processing time for all items with monogramming, embroidery, or accenting. Business days are Monday - Friday, excluding United States federal holidays. For online returns, the cost of shipping is non-refundable. For cash purchases made in store, including traveler’s checks over $5.00, you will be refunded via company check mailed within 14 business days. For in-store returns made without a receipt, you will receive store credit for the product at its lowest selling price. When returning a product that was purchased with a credit card and a gift card, please be aware that the refund, up to the amount purchased on the gift card, will automatically be refunded onto a new gift card, not your credit card. The remaining balance, if any, will then be refunded to your credit card.

The TUMI Tracer program is a product recovery system designed by TUMI, a luxury luggage brand. Each TUMI product has a unique 20-digit identification number that helps the owner register their product online. This unique serial code can't be duplicated, ensuring the authenticity of the product. Registering the TUMI Tracer activates the item's warranty. If anything goes wrong with the TUMI product, the registered TUMI Tracer is used to identify its history. From there, the necessary parts can be found and options to repair the bag can be discussed. The program also helps reunite TUMI customers with their lost or stolen items, including luggage and business cases. This is achieved by attaching a unique identification code to each bag, enabling its recovery if lost or stolen. The TUMI Tracer is a comprehensive tracking system designed to increase the chances of retrieving lost luggage.